In the 1960's, when the fast food industry was brand name brand-new, most dining establishments had a wall in between the order counter and the kitchen area. Customers didn't understand how their food was being prepared or how long it would take (or if it had been pre-prepared and resting under heat lights waiting for an order).
If there are jobs or activities you're resourcing, and they aren't showing any impact on your KPI trends - that is to state, doing these activities and tasks isn't improving your measurable performance results - then they are making your company bleed. They're vampires - put a stake through them.
Develop an action plan to shift from the old, slow procedure to the more recent, quicker procedure. Start the brand-new process utilizing incoming orders and let existing orders drain pipes out of the old process.
To be fair, done right, a lot of these "tactics" can work, but what nearly every one of these programs is developed to do is turn you into a robotic, using an internal if/then flowchart software that matches what the guru himself does. In essence, he's trying to turn you into himself.
Here's what I've found out: your individuals are read more constantly hectic, however the client's order is IDLE 90% of the time. The order does not indicate to be a bum, but the procedure requires it to behave by doing this. Sure, you can always squeeze a little bit more speed out of the workers on the "factory" line, however the big gains always originate from putting the capture on the order, not individuals.
Take the time to arrange your ideas clearly. If you feel that your mind is roaming, then take some time off and after that come back to your work later.
When you can respond to these three questions at the start of the sales process, you will be well on your method to making both a sale and an extremely pleased client.